Our Team will help you with the Daily Operations & Performance diagnosis of your brand across multiple e-commerce channels along with optimization of new and existing commerce platforms across channels. We will support you with the planning, execution, and handling of complete business operations of e-commerce. This includes the below activities:
- Marketplace relationship management – Manage all e-commerce customers, expand the customer base to potential players
- Business Planning: Joint Business Planning and execution for Maximum Visibility, Market Data Analysis, New Product Launches.
- Data Analysis: Collect and analyse data that can be made available from the customers- Sales Data, Promotions Data, etc.
- Promotions: Promotion Planning for top channels, Banner creation, and execution
- Tracking and Management: Provisioning, forecasting, Promo Claims Closures, MIS reporting
- Daily Reports and Actions: Audit & Act on – Stock, price, competition, promotions, visibility, content, reviews, FAQs, etc. (Using our analytics software)
- Inventory Coordination: Coordinate with channels to get Purchase Orders (if required)
Robust eCommerce operations management leads to greater backend efficiency. Think of your eCommerce operations like a moving puzzle. Missing just one piece has negative repercussions for the strategy as a whole, but an eCommerce operations strategy that addresses every detail of warehouse and logistics operations leads to smooth fulfillment processes and greater efficiency.
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