Managing operations Simultaneously from multiple channels is often a complex task. To take care of –managing content, sales, and inventory – require collaborations and transparency. For example, there should be consistency in the products showing in all its digital channels and these products must always be updated for their availability.
Keeping the complex business requirements in mind we have crafted an Omnichannel E-Commerce Platform. The proposed platform is envisaged as a centralized platform that integrates all existing business applications and serves as a common interface for its customers, dealers, and the business users within the Brand.
This document provides a comprehensive functional overview of the Omnichannel E-commerce platform for the organizations. We not only integrate your Existing ERPs & POS but also provide you with a fascinating online retail outlet that is not only language customizable but is also future-ready with AR & VR functionalities and 360° views. Needless to say that the channel comes integrated with native Android and IoS Apps.
The Omnichannel platform is not a simple shopping cart site but an online marketplace for the brand’s dealers & the Brands, where they can sell the merchandise and provide customer services. It is designed to provide a far superior customer experience than the existing marketplaces and also integrates itself with the Marketplaces such as Amazon, Flipkart, etc.
The Key features of our Omnichannel platform
- Centralized Inventory Management
- Integrated Omni-channel
- Order Management
- Hassle-free Return Management
- Online/Offline Store Integration
- Simplifying Logistics
- ERP Integration
- Periodical Data Generation/ Analytic
While the organizations need to enable as many touchpoints to their customers as possible such as Marketplaces, Webstores & Physical Stores, but they also need to seamlessly integrate these touchpoints with an Omni-Channel Strategy. The synergies generated by the integrated Omni -Channel will separate the leaders from the rest.
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